Frequently Asked Questions
Your guide to glowing skin and seamless shopping at TokTok Beauty.
Are your K-Beauty products 100% authentic?
Yes, we source all our products directly from authorized distributors and manufacturers in South Korea to ensure every item is 100% genuine and fresh.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location, typically ranging from 7-14 business days.
What is your return policy for skincare items?
For hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged or incorrect item, please contact us immediately for a replacement.
Do you offer samples with every order?
We love letting you try new things! Every TokTok Beauty order includes a curated selection of complimentary samples based on current availability.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Are the products sold at TokTok Beauty cruelty-free?
Many of our featured brands are cruelty-free. You can find specific information regarding animal testing on each individual product page under the 'Key Features' section.