Returns & Exchanges
At TokTok Beauty, we want you to love your glow; if you are not completely satisfied with your purchase, you can return unopened products within 30 days for a full refund. Please note that for hygiene reasons, we can only accept returns on items that are in their original, sealed packaging.
Initiate Your Request
Contact our beauty support team via email with your order number and the list of items you wish to return to receive a Return Authorization.
Secure Packaging
Carefully pack the unused items in their original boxes to ensure they are protected from damage during the transit back to our warehouse.
Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing